Alguna opcion de que educa poker me ayude con la cuenta baneada?

Hola!

tengo la cuenta vinculada con educa, hace 2 semanas, un balleno maximo me rego casi 800bb.

y debido a eso, llevo con la cuenta congelada y baneada debido a que dicen que hicimos chip dumping.......

obvio es absurdo!!

un balleno que hace 3B/Cvs5Bai K2o.........por 100bb.......

3B J2o Y 3Barrels sin pensar......

les dije que obviamente no sabia nada de que habia pasado, y su primera contestacion fue esta:
This is Poker Operations at 888poker and we are contacting you with regards to your account with username "XXXX".

Thank you for your email and please accept our apologies for the delay in replying.

We have reviewed your account including your game history. Whilst reviewing we could see that you have been participating in transfer of money on our tables. This is when one member intentionally loses to another member so that money can be transferred.

We are in particular concerned regarding your game play with the player: "Z8oidberg3".

Using our tables to transfer money is strictly against our Terms and Conditions and will not be tolerated.

In our Terms and Conditions, to which you agreed upon opening your account, you declare that the source of funds used by you for gambling on the Site is not illegal and that you will not use the Service in any way as a money transfer system. You will not use the Service for any unlawful or fraudulent activity or prohibited transaction (including money laundering) under the laws of any jurisdiction that applies to you.

If there is any information that you could provide to help us with this investigation, please let us know at you earliest convenience.

que hago?¿??pq siguen sin contestarme